Privacy Policy
Introduction
Welcome to https://mis-sold-finance.dreamdwellings.net (hereafter referred to as “Mis-sold Finance,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users visiting our website and interacting with our services.
Scope
This policy covers all aspects of our online presence, including but not limited to:
- Our official website at https://mis-sold-finance.dreamdwellings.net
- Any mobile applications or software developed by us
- Online services and products offered through our platform
- Interactions between users and our support team
Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our website. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.
Processing Activities
This Privacy Policy governs your interactions with us when:
- You sign up and use our applications and services as an authorized user.
- You visit our websites linked to this statement.
- You receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).
Personal Data Collection
We collect various categories of personal data, which include:
- Account Information: Details related to your user account, including usernames and passwords.
- Payment Information: Credit card details, billing addresses, and payment history.
- Financial Information: Bank account numbers, investment portfolios, and financial transaction records.
- Purchase Information: Products or services bought from us, purchase dates, and quantities.
- Mobile Device Identifiers: Unique device IDs, operating system types, and mobile network information.
- Location Data: GPS coordinates and address data when you use our location-based services.
- Feedback: Reviews, comments, and responses provided by users regarding our products or services.
- Social Media Information: Data from social media platforms when users choose to connect their accounts with us.
- Product Information: Details about the products or services that interest or purchase from our platform.
We gather this data through direct user input, interactions with our services, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third parties who assist us in providing services, subject to their respective privacy agreements.
Cookies
Mis-sold Finance uses cookies to enhance your online experience and for analytical purposes:
- Strictly Necessary Cookies: Ensure basic functions of our website work correctly, such as enabling secure log-ins.
- Preference Cookies: Remember your settings and preferences, like language choices.
- Analytics Cookies: Track user behavior to improve our services, understand trends, and measure the effectiveness of our campaigns.
Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.
Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once the purpose has been achieved or when no longer needed, we delete or anonymize the data securely.
Security Measures
Mis-sold Finance implements robust security measures to safeguard your personal data:
- Encryption: We use encryption protocols to secure data during transmission and storage.
- Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 18 (or a lower age as defined by local laws). Our services are designed for adults, and we encourage parents to supervise their children’s online activities.
Your Rights
Depending on your location, you have certain rights regarding your personal data:
- Access: Request access to the personal data we hold about you.
- Rectification: Ask us to correct any inaccurate or incomplete information.
- Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
- Restriction: Limit our processing of your data under specific conditions.
- Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
- Objection: Object to the processing of your data for specific purposes.
- Non-Discrimination: Be free from decisions based solely on automated processing.
To exercise these rights or submit related inquiries, please contact our Data Privacy Team via email at [email protected] or by post to the address provided below.
Changes to Policy
Mis-sold Finance reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically for the latest information.
Contact Information
For any questions related to privacy, data requests, unsubscriptions, or complaints, please reach out to us:
- Email: [email protected]
- Mailing Address: Mis-sold Finance, Privacy Team, [Street Address], [City, State, ZIP Code]
